To start the return process for your order, please enter your email address or phone number and the order number below.

RETURNS PORTAL

Extended Christmas Returns!

Goods received between 15 November and 22 December 2020 (inclusive) can be returned in their original condition at any time before 10 January 2021. For all cancellable goods purchased on 23 December 2020 or after, our 14-day returns policy applies.  Please notify us as soon as you know that you wish to return an item for exchange or refund.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.